JPEG FAMILY TREE, Custom Family Tree, Personalised Tree, Grandparent Gift, Anniversary Gift, Gift for Mum, Gift for Boss, Retirement Gift,
++ PLEASE NOTE THAT YOU ARE PURCHASING A JPEG OF YOUR FAMILY TREE WHICH I WILL UPLOAD TO DROPBOX AND SHARE WITH THE EMAIL ADDRESS LINKED TO YOUR ACCOUNT. YOU WILL NOT BE RECEIVING ANY PHYSICAL ITEM ++
DETAILS OF THIS LISTING
I have tried to price this product fairly based on the time involved in its creation. Unlike most family trees you will see this item is unique in that the names are added a letter at a time so that they can be shaped to follow the flow of the branches of the tree. I am very flexible as to extra information you may wish to include (such as birth dates, place of birth etc).
The layout will be tested and adjusted by us together, through as many drafts as necessary until we are totally happy with the look of your tree. I will make adjustments to the artwork to ensure the final piece looks balanced and every family member has an appropriate place to sit.
The artwork for this listing was created on a piece of white watercolour paper and the foliage kept light and delicate.
This example shows grandparents sitting at the roots of the tree and then their five children and spouses and grandchildren are placed in family groups. The tree has also been created as a gift for a boss, for example, as a Christmas present or Retirement gift with branches being filled with the names of employees.
If you would like to create a family tree more suited to working back through the generations then one of the landscape aspect trees in my shop may be more suitable.
You can add a verse or message, this is your personal creation. If you have a particular font in mind just let me know. I have used the 'LT Zapfino' font here as I like its delicacy but we can use a bolder font if you would like the names to stand out more.
When you order the tree please send me your family names with a brief description as to their relationships (if you want them grouped in families) either on a note with the order, by messaging me via the website or direct to my email: mel [!at] hallelujahtree.uk . I will then prepare a first draft to work from and we can make as many adjustments as necessary until you are 100% happy with the look of your artwork. I will only send your JPEG once you confirm that you are totally happy with your tree.
Please also note that I will keep a copy of your tree on file so that in future you can return and request the addition of names on spare branches should your family grow. I will then send you a revised JPEG at no extra cost.
If you have any questions at all just contact me to discuss.
Please choose the dimensions you intend to print at from the drop down menu and I will size your JPEG accordingly. If the dimensions you require are not shown just contact me.
I will upload your family tree JPEG file to Dropbox and share the file with the email address you have entered on the website. You can then download your tree for printing. I would recommend you use a professional photographic printers and just for your info, when I print a family tree I use a 235gsm satin photo paper which works nicely.
To view more of my artwork please visit my shop: www.etsy.com/shop/HallelujahTree
I accept credit or debit card payments, Paypal, etsy gift cards and other International Payment methods accepted by Etsy.
Full payment must be received before prints are shipped. Full payment must be received before I begin work on any personalised artworks.
FAMILY TREE DELIVERY POLICIES:
UNITED KINGDOM: The shipping cost will be for a DHL courier service taking 1-2 working days.
Both framed and unframed prints will be sent by a courier delivery service (normally FedEx/UPS taking 1-3 business days as standard (not guaranteed but very reliable in my experience).
Basic shipping will cover a 2-5 working day Parcelforce delivery.
++ PLEASE CHECK YOUR COUNTRY'S CUSTOMS REGULATIONS SO THAT YOU ARE AWARE OF ANY IMPORT FEES THAT MAY APPLY ++
Basic shipping will cover a 3-7 working day DPD delivery and the upgrade at checkout will lead to a 2-4 working day DPD delivery.
Basic shipping will cover a 3-5 working day DPD courier service and the upgrade at checkout would lead to a 2-5 working day DPD delivery
REST OF EU:
Basic shipping will cover a 3-5 working day DPD courier and the upgrade at checkout will lead to a 1-3 day TNT courier service.
++ PLEASE NOTE THAT I MAY CHANGE THE COURIER WHICH I USE IN ORDER TO SOURCE THE BEST AVAILABLE OPTION FOR THE PRICE ON THE DAY ++
*** THE SELLER IS NOT RESPONSIBLE FOR ANY ADDITIONAL CHARGES WHICH YOU MAY INCUR BY WAY OF TAXES OR CUSTOMS DUTIES IN YOUR COUNTRY. ***
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Please contact me if you have any problems with your order.
++ PLEASE NOTE THAT REFUNDS/CANCELLATIONS CANNOT BE OFFERED ON CUSTOM ORDERS ONCE I HAVE BEGUN THE CREATION OF YOUR ARTWORK++
If the package is in any way damaged when you receive it then please do not open it otherwise you'll be charged for returning the item, just write on it 'damaged, return to sender', kindly send me a photograph of the damage and send me a message letting me know it's on its way back so that I can arrange for a replacement to be sent.
If for any reason you are unhappy with your purchase (I sincerely hope not!) then again please let me know and we can sort things out. A full refund will be given as long as the print is returned to me undamaged. This does not apply to custom/personalised orders which are non refundable/exchangable.
I will do all I can to ensure your purchase reaches you in perfect condition and that you are a happy customer!
Any print size up to A4 (8.3 x 11.7") are carefully wrapped in tissue paper, sealed in a clear plastic sleeve then slipped into a strong all board envelope between two card stiffeners.
Anything larger than A4 will be wrapped in tissue paper then carefully rolled and popped in a very strong postal tube with bubble wrap to fill any gaps and protect the edges.
Framed prints are sent in a sturdy telescopic picture frame box.
I Melanie Colletta of Hallelujah Tree am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Etsy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, I do not have mailing lists. The circumstances in which I may share your data are:
• With Etsy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for 7 years. After this time I will delete your data from my records.
In the case of custom orders I will retain your records as long as Hallelujah Tree is in business because I offer you the chance to contact me in future years to have additional names added to your family tree and have your tree reprinted or an updated JPEG sent.
If you explicitly ask me to dispose of your details after 7 years I will comply with your request.
I have no access to your payment account details as PayPal or Etsy Payments processes your order, depending on the method you choose. Your information will be stored on the Etsy system as long as I have my store on Etsy or until Etsy deletes it. I will not spam you or solicit you using the information provided to me.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
You can either list names on your order, send me a separate note via the website or, if you have a file or photograph which you would like to email then please send to firstname.lastname@example.org . If you have your family research on a site such as ancestry.com then you have the option of making me a guest on your tree so that I can access the information directly to save you re-inputting. Alternatively you could send a GEDCOM file.
Yes, there are shop sections for digital copies of artworks which I'd email to you. I'd recommend using a photo printing service to print your jpg rather than an office printer which would not provide such a good quality print.
Families do change very quickly I have found! Engagements, new babies and suddenly your tree is not quite up to date. I would normally only ask that you cover the price of materials and postage of the updated print unless of course the alterations were more significant than just adding one or two names. Just get in touch to discuss. Thank you!
Yes, you will see as many proofs as necessary throughout the design process! I'll send a first rough proof as a starting point after adding your names to the tree and then we'll work through as many further proofs as necessary until you give me the final OK to print/send.
I source frames from a local manufacturer in the UK which are made from sustainable wood sources. Although there are cheaper frames on the market I will only supply good quality frames which I feel do justice to the thought that has gone into the artwork to be displayed.
My frames are for artwork up to 10x12" in size. Due to the high postage costs for anything larger I recommend customers source their own frame if they require a larger print.
Just to assure you that I have purchased copyright to allow me to use the Zapfino fonts seen in most of my images.